As a business owner, personal connections are always far more superior than amenities and quality of a space. From the minute I met Jessica, I could tell she went above and beyond and that her effort came from a space of authenticity. Customer service can be taught but I truly believe she was born with it! She has always been extremely prompt in her assistance, thorough, and she’s an AMAZING communicator. There was an unfortunate accident that occurred at the storage facility, whereas the structured awning was wrecked from an oversized vehicle (it does happen), and it caused a brief hiccup in water services that affected not only the tenants but her as well. However, she quickly adapted and was ALWAYS present, giving regular updates and remaining positive. I don’t go to the storage facilities too regularly and just set up auto-pay but I am confident any time I visit during business hours or have a need, she is going to take care of it! (She also remembers everybody’s names and greets them by it!) All that being said, the facility itself is also very nice. The lease is longer than I’m used to and they’re tighter in their policies than some other local places, but it’s nice to know they take my personal belongings as seriously as I do, especially since I’m not there with them. I would HIGHLY recommend this business to anybody looking for a safe, reliable storage unit in our town and if you decide to go, be on the lookout for Jessica! Rest assured you’ll have the best experience ever!

From the moment we walked in Jessica treated us like she knew us our whole lives. We were not exactly sure what size unit we wanted and she took us and showed us 3 different units. Signing the contract was so easy and painless. I highly recommend using superior storage.

My experience has been amazing! I love the fact that Mrs.Jessica doesn't make my family and I feel like just another customer. She has remembered and greeted us by name since day 1 and we love her for that. My 3 year old absolutely adores her and I don't think it's just because of the chocolate. Lol. She has an amazing and beautiful soul! The place is ran well, stays clean and doesn't have that musty smell like most units. The units are even larger than I expected. Mrs. Jessica answered every question and explained everything to me without frustration and or irritation. Very respectful and we definitely recommend renting from Superior storage on 341. Prices are affordable as well!!!