Frequently Asked Questions

Where are the Superior Storage facilities?

We have 9 storage facilities located throughout Springdale, Bella Vista, Bethel Heights, Bentonville, and Fayetteville, Arkansas. Head over to our locations page to find the facility nearest you.


What types of leases are offered?

We offer month-to-month leases. You don’t have to commit to any long-term contracts.


How do I make payments?

Make a payment online via our website or sign up for autopay to ensure that you never miss a payment. You can also stop by the office to pay in person.


What forms of payment are accepted?

We accept most major credit cards including Visa, Discover, and Mastercard.  


What documentation do I need to rent a unit?

We require tenants to bring a valid form of ID. If you have renters insurance bring it as well.


How do I rent a storage unit?

Rent a storage unit online. Just find your local facility, go to unit sizes and click reserve on whichever unit size you need. If you have questions about availability or pricing, give us a call or stop by to rent a unit in person with one of our storage experts.


How do I determine which storage size to rent?

Call your designated facility to speak with a manager or use our self storage calculator.


Do you offer drive-up accessible storage units?

Our ground floor units are wide enough to fit nearly any vehicle size. These units make loading and unloading quick and easy since you’re so close between your unit to your car or moving truck.


Who should I contact if my storage key is lost or stolen?

Contact your facility and speak with a manager for assistance. Bring your lease information and ID so that we’re able to verify who you are and who else is on the lease agreement.


What am I not allowed to store?

You won’t be able to store anything that is flammable, hazardous, toxic, perishable, or illegal such as gasoline, corrosives, fertilizers, household or commercial cleaners, narcotics, hazardous, toxic or biological waste, fireworks or explosives, weapons or ammunition.

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